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Secure and effortless: Handling credit card details in Front Desk
Holly Groom · March 20, 2018
Since we launched our live chat service Front Desk back in April last year, we’ve seen tho...
Messaging, chatbots, and AI: What hoteliers need to know now
Clare Hutchison · March 13, 2018
We at Triptease don’t get too far these days without hearing the words, “messaging”, “arti...
[WATCH] Charm your guests with a chatbot concierge
Lily McIlwain · January 04, 2018
"You have to adapt yourself to the customer. Customers aren't going to adapt to your user...
Amoma, live chat and OTA tactics: what got hoteliers clicking in 2017
Clare Hutchison · December 22, 2017
What makes hoteliers tick? What do they care most about? What gets their blood pumping? Th...
The OTA that chats back: Booking.com's chatbot rolled out worldwide
Lily McIlwain · December 13, 2017
Booking.com gets conversational The 'Booking Assistant' chatbot feature will now be availa...
[WATCH] Live Chat: A Hotelier's Guide (tnooz workshop)
Lily McIlwain · November 29, 2017
"What you do is less important than how you make people feel." Watch Triptease's Chief Tea...