in five months (USD)
About our client
KATAMAMA is a 57-room 5-star luxury hotel in Bali. Before joining forces with Triptease, the tech-savvy team looked into a number of price-comparison tools but found that none of them offered what they needed - a united platform for monitoring and improving an entire direct booking process.
Katamama partnered with Triptease in October 2018. For this case study, we spoke to Radit Mahindro, Digital Marketing Manager at Katamama.
“The guest intelligence platform allows us to send the right message at the right time to the right audience„
"Big groups are still dominating the hotel landscape in Bali but more guests are starting to pay attention to personalization," Radit explains.
With so many distribution challenges in the region, Katamama is focusing on improving their direct relationship with guests via direct bookings while maintaining a presence on relevant distribution channels.
"It's an exciting time to work in the hospitality industry in Bali. Guests know what they want and hotels are building better relationships with their guests," Radit continues.
Since partnering with Triptease, Katamama has generated USD $133,910 in incremental revenue in just five months.