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Our mission is to bring bookings
back where they belong

Our mission is simple: We want to make the booking process easier for guests and increase direct bookings for hotels.
Our Direct Booking Platform creates transparency and forges tighter relationships between hotels and guests.

Reconnect
Reconnect
We believe that direct relationships lead to better
experiences for hoteliers, their staff and the guests
Increase direct
Increase direct
Drive more direct bookings so that hotels can
reinvest in better guest experiences
Fix online travel
Fix online travel
Booking travel can be a painful experience. We
believe it should be a delight.

Our quest to shift the guests
to direct booking

Bringing transparency and fairness into the hotel industry is a long journey. We’re proud of our
contribution so far, but will always strive to do more.

17K
Hotels
Over 17,000 hotels are growing their direct bookings with Triptease every day. And the more they do, the more we learn and share about what works best.
$1bn
Value
Triptease drives over $1 billion / year in direct booking revenue for our hotel partners.
30%
Uplift
Independent hotels see direct booking increase on average by 30% using the Direct Booking Platform
9%
Chat to booking ratio
9% guests who engage in a conversation powered by Front Desk go on to book a stay.

The People behind the platform

Everything starts with our people. Behind a unique Direct Booking Platform are an
exceptional team, fighting for direct bookings every step of the way.

Leadership

Charlie Osmond
Charlie Osmond
Founder & Chief Tease
Charlie built his first business straight after graduating from Oxford with a degree in engineering. He was named Young Entrepreneur of the Year by Esquire Magazine and one of HSMAI’s ‘Extraordinary Minds’. Charlie’s also a member of the British Airways Business Advisory Board.
Charlie is Triptease’s Chief Tease and also drives the company’s brand and marketing strategy.
Alasdair Snow
Alasdair Snow
Co-Founder & Chief Product Officer
Shortly after graduating top of class from King’s College London, his first app won Best Design at the Launch Festival. Since, he has been named in TTG’s Tomorrow’s Travel Leaders ‘30 under 30’ list and also at the Phocuswright Young Leader Summit among the ’35 under 35’.
Alasdair heads up design and product development at Triptease.
Alexandra Zubko
Alexandra Zubko
Co-Founder & General Manager, the Americas
Alexandra is responsible for designing and delivering the customer experience at Triptease - from independent hoteliers to our enterprise clients. Her team leverage data, analytics and insights to coach clients and help them optimize their direct booking strategy to increase direct online revenue. Alexandra is an IHIF Young Leader Award winner, Stanford MBA and mother of three.
James Osmond
James Osmond
COO
James is a highly experienced marketeer who has worked across a wide array of industries: from technology, to retail, financial services, hospitality and wellbeing. He learnt the ropes as brand manager at Unilever and went on to co-found a global marketing strategy consultancy, Clear, which sold to M&C Saatchi just five years later.
James now leads Triptease’s HQ in London, where he leads the company from strength to strength.
James Gellately-Smith
James Gellately-Smith
CTO
Truly passionate about technology and delivery, James was previously Head of Technology for Net-a-Porter and loves to share his unrivalled insight into buyer behaviour with the team. He has over 12 years experience of putting XP principles into practice, getting the most out of engineering teams and understanding internet facing customer applications and large scale automated provisioning systems at volume.
Ian MacLeod
Ian MacLeod
Marketing Director
From PaddyPower to YPlan, Ian knows how to spearhead marketing prowess. With over 14 years’ experience, he is a digital, startup and mobile marketing veteran, with a passion for developing digital industries such as mobile content, mobile entertainment, online gambling and financial services.
Aislinn Nichol
Aislinn Nichol
Group Finance Director
Experienced professional with a demonstrated history of working in the technology and services industry with a particular interest in SAAS. CA Graduate of ICAS.
Aislinn Nichol
Richard Collins
CRO

Product & Development

Phil White
Phil White
Darren Labithiotis
Darren Labithiotis
Johnny Magrippis
Johnny Magrippis
Nick Lewry
Nick Lewry
James Lippitt
James Lippitt
Joao Martins
Joao Martins
Laura Rogers
Laura Rogers
Michal Kot
Michal Kot
Thomas Griffiths
Thomas Griffiths
Ignotas Skrebe
Ignotas Skrebe
Kieran Jones
Kieran Jones
Luke Jefferson
Luke Jefferson
Matt Green
Matt Green
Stuart Ervine
Stuart Ervine
Chris Hastings Spital
Chris Hastings Spital
Grace Santos-Murphy
Grace Santos-Murphy
Jack Hughes
Jack Hughes
Mark Farragher
Mark Farragher
Tom Damant
Tom Damant
Akshatha Ballal
Akshatha Ballal
Alison Woodman
Alison Woodman
Charlie Lye
Charlie Lye
Cristian Greco
Cristian Greco
Toby Hamand
Toby Hamand
Carli Deysel
Carli Deysel
Scott Stirling
Scott Stirling
Tom Shacham
Tom Shacham
Ishy Kuku
Ishy Kuku
Hannes Crombez
Hannes Crombez
Luis Custodio
Luis Custodio
Kiran Smith
Kiran Smith
Dan Bodart
Dan Bodart
Tanya Sandoval
Tanya Sandoval
Blair Young
Blair Young

Customer Success

Katie Wilson
Katie Wilson
Lucy Baker-White
Lucy Baker-White
Claire Purchase
Claire Purchase
Frank Pazdera
Frank Pazdera
Brad Thomas
Brad Thomas
Nuria Lafuente
Nuria Lafuente
Anne White
Anne White
Emilia Zbar
Emilia Zbar
Alessandro Camaratta
Alessandro Camaratta
Cora McIlwain
Cora McIlwain
Manuela Burmberger
Manuela Burmberger
Manuel Moualek
Manuel Moualek
Stephane Matute
Stephane Matute
Ben Dean
Ben Dean
Scott Stirling
Anna Maria Voitika
Kyra Platz
Kyra Platz
Daphne Kua
Daphne Kua
Travis Amiel
Travis Amiel
Jennifer Barrios
Jennifer Barrios
Moriah Olschansky
Moriah Olschansky
Darya Vselubsky
Darya Vselubsky
Sam Voight
Sam Voight
Brittany Goldstein
Brittany Goldstein
Josephine Yeo
Josephine Yeo
George Bettley
George Bettley
Max Hargreaves
Max Hargreaves
Nikki Keys
Nikki Keys

Partnerships

Olivia Bickford-Smith
Olivia Bickford-Smith

Sales

Claire Hathaway
Claire Hathaway
Will Ross
William Ross
Tamara Gonzalez
Tamara Gonzalez
Alex Kahn
Alex Kahn
Mark Bugas
Mark Bugas
Archie Winesett
Archie Winesett
James Gray
James Gray
Andrea Rego
Andrea Rego
Jacqueline Davidoff
Jacqueline Davidoff
Wan Zukhaireen
Wan Zukhaireen
Tabitha Shook
Tabitha Shook
Rob Mence
Rob Mence
Brendan Feeney
Brendan Feeney
Josh Solomon
Josh Solomon
Ty Wicks
Ty Wicks
Eliah Leong
Eliah Leong
Mike Turino
Mike Turino
Dan Appiah
Dan Appiah
Jonas Blom
Jonas Blom
Valerio Cisternino
Valerio Cisternino
Tousit Palit
Tousit Palit
Simin Ozmen
Simin Ozmen
Meghan Gorman
Meghan Gorman

Marketing

Isabel Cooper
Isabel Cooper
Annalisa Duina
Annalisa Duina
Anastasia Reshetnikova
Anastasia Reshetnikova
Lily McIlwain
Lily McIlwain
Cristina Weber
Cristina Weber
Clarissa De Waal
Clarissa De Waal
Holly Groom
Holly Groom
Alisa Voitika
Alisa Voitika
Gemma Green
Gemma Green

Operations

Charlie Granger
Charlie Granger
Gemma Lockhart
Gemma Lockhart
Laurent Lamond
Laurent Lamond
Stephanie Fawcett
Stephanie Fawcett
Emma Taylor
Emma Taylor
Jonathan Lusardi
Jonathan Lusardi
Chris Garrett
Chris Garrett

Ready to join the team?