Customer Story

Luxury hotel in Bali drives £134K in revenue over five months

Pricing & Parity StrategyGuest Experience

How a luxury hotel in Bali drove $134K in revenue over five months using the Triptease price-comparison tool.

The Numbers

$134k

incremental revenue in five months (USD)

1.5x

conversion rate uplift

Headquarters Bali

Hotel type Luxury Hotel

“The guest intelligence platform allows us to send the right message at the right time to the right audience„

Digital Marketing Manager

About our client

Before joining forces with Triptease, the tech-savvy hotel team looked into a number of price-comparison tools but found that none of them offered what they needed - a united platform for monitoring and improving an entire direct booking process.

The hotel partnered with Triptease in October 2018. For this case study, we spoke to the hotel's Digital Marketing Manager.

"Big groups are still dominating the hotel landscape in Bali but more guests are starting to pay attention to personalization," the Digital Marketing Manager explains.

With so many distribution challenges in the region, the hotel is focusing on improving their direct relationship with guests via direct bookings while maintaining a presence on relevant distribution channels.

"It's an exciting time to work in the hospitality industry in Bali. Guests know what they want and hotels are building better relationships with their guests," the hotelier continues.

Since partnering with Triptease, the hotel has generated USD $134k in incremental revenue in just five months.