Hotel on Rivington came to Triptease with the goal of understanding their missed booking opportunities and growing their revenue. After just two months, their disparity rate is well under control - and now they're working with us to focus on guest experience.
The Triptease Platform is already powering Hotel on Rivington's direct bookings - conversion has risen by 30% since the Platform was implemented. The money the hotel is saving on OTA commissions is being re-invested into the better guest experience.
“We're communicating with our guests before, during, and after their stay - something we just can't do as easily when they come via an OTA."
Triptease's Targeted Messages is also making its mark. Our abandonment messaging has already brought in almost $50k of incremental revenue.
“We're maximising the exposure and impact of promotions and discounts. Price Check is doing a great job of educating our guests that Direct is Best."