Growing revenue and understanding guests
Hotel on Rivington came to Triptease with the goal of understanding their missed booking opportunities and growing their revenue. After just two months, their disparity rate is well under control - and now they're working with us to focus on guest experience.
Re-investing in guest experience
The Triptease Platform is already powering Hotel on Rivington's direct bookings - conversion has risen by 30% since the Platform was implemented. The money the hotel is saving on OTA commissions is being re-invested into the better guest experience.
“We're communicating with our guests before, during, and after their stay - something we just can't do as easily when they come via an OTA."
Simplifying the booking journey with Targeted Messages
Triptease's Targeted Messages is also making its mark. Our abandonment messaging has already brought in almost $50k of incremental revenue.
“We're maximising the exposure and impact of promotions and discounts. Price Check is doing a great job of educating our guests that Direct is Best."
Hotel on Rivington’s Success
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