Customer stories
Alcron Hotel drives $27K of revenue through On-site Messages
Written by
Holly Groom
| Jan 18, 2018 1:10:00 PM
Objectives
Create a new brand identity as an independent hotel after 20 years as part of a chain.
Optimize the performance of all targeted website messaging.
Communicate seamlessly with guests on the hotel’s website.
Solutions
Targeted Messages
allow Alcron Hotel to showcase their brand and convert customers through personalized discounts and offers.
A Triptease
Direct Booking Coach
showcased industry best practices, helping them to build effective website content with no previous experience.
Staff can use
Chat
to personally communicate with potential guests - and the Automated Assistant answers any questions when they’re not available.
Results
$27k
incremental revenue
generated by guests converted through Targeted Messages.
32k
impressions
on Targeted Messages.
The advice given by our dedicated Direct Booking Coach has directly led to more bookings.
$14k
revenue
generated through Chat conversations that have lead to direct bookings.
Data recorded February 2019 - May 2019
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