Skip to content
Customer Story

Alcron Hotel drives $27K of revenue through On-site Messages

Guest Experience
How Alcron Hotels used the Triptease tools to develop their independent brand identity and communicate seamlessly with guests of their hotel's website.
The Numbers
$27k
Incremental revenue generated through targeted messages
32K
Impressions
Interior shot of Alcron Hotel
Headquarters Czech Republic
Hotel type Independent
“We needed a partner to help us build a new identity as an independent hotel."

Marek Černický

Revenue Manager

 

Objectives

  • Create a new brand identity as an independent hotel after 20 years as part of a chain.

  • Optimize the performance of all targeted website messaging.

  • Communicate seamlessly with guests on the hotel’s website.

Solutions

  • Targeted Messages allow Alcron Hotel to showcase their brand and convert customers through personalized discounts and offers.

  • A Triptease Direct Booking Coach showcased industry best practices, helping them to build effective website content with no previous experience.

  • Staff can use Chat to personally communicate with potential guests - and the Automated Assistant answers any questions when they’re not available.

Results

  • $27k incremental revenue generated by guests converted through Targeted Messages.

  • 32k impressions on Targeted Messages. The advice given by our dedicated Direct Booking Coach has directly led to more bookings.

  • $14k revenue generated through Chat conversations that have lead to direct bookings.

 

Data recorded February 2019 - May 2019
upmoney_colored
Alcron Hotel’s Success
Schedule a live demo with our direct booking experts now.
Request Demo

Keep exploring stories
like this one

Poolside shot with hotel in background from New Orleans Hotel Collection

How New Orleans Hotel Collection drove $242K in two months

How New Orleans Hotel Collection lowered distribution costs by reducing its reliance on OTAs and increasing guest interactions in the booking journey.
Read more
Poolside shot of SunStream Hotels & Resorts

SunStream Hotels & Resorts save $60K by reducing undercut rate

How SunSteam Hotels & Resorts got on top of their parity and generated $150K of incremental revenue with Triptease. 
Read more
Warwick Hotels exterior shot with their logo overlayed

Warwick Hotels sees a +35% increase in revenue from Google Hotel Ads

Triptease helped Warwick Hotels and Resorts grow their direct booking revenue from Google Hotel Ads, yielding a +35% increase for their NORAM properties.
Read more
Aerial shot of beach in the Philippines

Driving high-value guests to your site and improving conversion rates

How a hotel management group in the Philippines used the Triptease tools to drive more valuable traffic to the hotel's direct site and convert it.
Read more
Beach image of Bali

Luxury hotel in Bali drives £134K in revenue over five months

How a luxury hotel in Bali drove $134K in revenue over five months using the Triptease price-comparison tool. 
Read more
Hotel guests at Yays in Amsterdam going for a bike ride

How Yays solved their OTA rate parity issues with Triptease

Yays Concierged Boutique Apartments boosted their hotel's direct revenue by improving their OTA parity rates with the help of Triptease.
Read more

How a hotel group in Bali reduced their undercut rate from 60% to 7.7%

How a hotel struggling with OTA rate parity was able to use the Triptease tools to hold these partners accountable and save their brand's reputation.
Read more
Baur au Lac interior hotel image

Baur au Lac sees significant uplift in conversion rates with Triptease

How Triptease provides the best tools and support to meet the hotel’s needs and give the ultimate personalized experience to their guests.
Read more
Interior shot of Hotel on Rivington's bar

Hotel on Rivington sees a 30% increase in conversion rates

How Hotel on Rivington has used the Triptease tools to grow revenue and better understand their guests.
Read more
Previous
Next
Scroll To Top