[WATCH] Talking strategy at the Direct Booking Summit 2017

What are hotels getting ready for in 2018? Where are their priorities - and what are the challenges? We sat down with hoteliers at our Direct Booking Summit in New York to talk everything from team reorganisation to live chat.

About The Author

Lily is Head of Content at Triptease. When she's not investigating the industry or spreading the word that #DirectIsBest, she enjoys music, cycling, and obscure radio quiz shows.

Sign up for weekly insights: